All areas of Exploris are fully accessible. Our staff will happily accommodate any wheelchair user to ensure they have the best experience at Exploris Aquarium. We will make reasonable adjustments where possible.

• There are seating areas throughout the Aquarium which can be used as rest points on the tour.
• The Reception Area is located at the front of the Aquarium; all tickets can be purchased here.
• Public car parking facilities are in the park adjacent to Exploris.

Wheelchairs

Exploris is wheelchair accessible through all areas. We have two lifts available at either side of the building to assist with access from the ground floor to the first-floor.

The below facilities are designed to be accessible for guests with disabilities including:

• Disabled Car Parking Spaces (Limited Availability).
• Disabled toilets.
• Seating at various points throughout the Aquarium.
• Wheelchair and Scooter accessible.
• Necessary carers are admitted at a discounted rate.

Toilet Facilities

There are accessible toilet facilities in the following areas:

• Soft Play Area.
• Rear of the Gift Shop.
• Outside Area.

All accessible toilets have emergency alarms and communication points which connect to a 24hr manned security room.

Assistance Dogs

Exploris recognises that assistance dogs are highly trained.  However, if any of the following behaviours occur during your visit, Exploris reserves the right to ask for the dog to be removed from the premises.

1. Barking, Lunging, Jumping or Pulling Strongly on their lead.
2. Aggressive or fearful temperaments.
3. Poorly cared for dogs or dogs that are not toilet trained.

We may also ask for proof of vaccinations and advise that although we aim to be fully accessible there may be occasions where areas of the building may not be available dependant on the health and welfare of the residents held onsite. Please contact us in advance to your visit to find out which areas may not be available.

Staff may request you move ahead on your tour if our residents are showing signs of stress, are in mating/breeding season or undergoing medical treatment. This is both for the safety of our residents and your assistance dog.

 Please note emotional support dogs are not permitted onsite for the safety and wellbeing of our residents.

Facilities for those with hearing loss

Exploris provides a printed version of our script which is available on request. Hearing Dogs are welcome.

Facilities for those who are blind or partially sighted

Exploris offers a discounted Carers Policy, whereby it offers a discounted carer ticket to any customer who requires essential assistance to visit our building.

Guide Dogs are welcome.  They must be wearing a harness with clear identification. Additional Information available under assistance dogs.

Carers

Exploris operates a discounted Carers Policy, whereby it offers a discounted carer ticket to any customer who requires essential assistance to visit our building.

For further information on accessibility at Exploris click on the link below:

Exploris Aquarium | AccessAble

Purchase tickets for Exploris by following the link below this text:

Exploris Aquarium Experience – Day visit